11111bat Privacy Policy – Our Commitment to Protecting Your Information

01 Policy Overview & Applicability

11111bat (referred to hereinafter as "we", "us", or "the Platform") is an internationally licensed online gaming platform. This Privacy Policy explains in detail how your personal information is collected and processed when you use our website at https://11111bat.app and all related services.

This policy applies to all Platform users — whether registered members or unregistered visitors. We believe that respect for privacy is the foundation of a healthy business relationship, and we are committed to handling information with full transparency.

This Privacy Policy has been prepared in English for the convenience of users in Bangladesh. In the event of any legal dispute, the English version shall prevail. 11111bat reserves the right to modify this policy at any time and will notify users of any changes in due course.

02 What Information We Collect

11111bat only collects information that is necessary to provide its services, ensure security, and meet legal obligations. The types of data collected are listed below:

03 Methods of Data Collection

11111bat collects user information through several methods. Here is what you should know about each of them:

• Information provided directly: Information you provide directly through registration forms, the KYC verification process, or when contacting our support team.
• Automatically collected: While you browse the website, your device and usage information is automatically recorded through cookies and tracking technologies.
• From Third Parties: Certain information may be received from payment processors (bKash, Nagad, Rocket), identity verification services, and fraud detection partners.
• Public Sources: Publicly available information may be used where necessary to investigate suspicious activity.

In every case, data collection follows the principle of minimum necessity — we only collect what is genuinely needed.

04 Purpose of Data Use

11111bat uses the data it collects solely for the following purposes:

• Account Management: Registration, login verification, account security, and customer service delivery.
• Financial Transactions: Processing deposits and withdrawals, and verifying payments.
• KYC & Compliance: Age verification, identity confirmation, and compliance with international Anti-Money Laundering (AML) regulations.
• Fraud Prevention: Detecting suspicious activity and preventing multiple accounts.
• Service Improvement: Analyzing platform performance and improving the user experience.
• Contact: Sending promotional offers, important updates, and support communications.
• Legal Obligations: Preparing reports and documentation as required by regulatory authorities.

05 Data Sharing Policy

11111bat never sells, rents, or shares your personal information without authorization. However, limited information may be shared in the specific circumstances outlined below:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• KYC Partners: With approved third-party service providers for identity verification.
• Security Services: With security partners for fraud detection and prevention.
• Legal Authorities: To the relevant authorities in the event of a court order, investigation, or legal obligation.
• Game Provider: Minimum session data required to operate the games.

Our agreements with all third parties explicitly require that they use any information received solely for the specified purpose and comply with our privacy policy.

06 Cookies & Tracking Technology

11111bat uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve the Platform's functionality.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and verify security tokens — the platform cannot function without these.
• Functional Cookies: To remember your language preferences, game settings, and similar choices.
• Analytics Cookies: To analyze website traffic and usage patterns (subject to your consent).
• Security Cookies: To detect fraudulent activity and prevent multiple account abuse.

You can manage or delete cookies from your browser settings. However, disabling essential cookies may cause some Platform features to stop working.

07 Data Retention Period

11111bat does not retain user data beyond what is necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

• Account Information: For the duration the account is active and for 5 years after closure (legal obligation).
• Financial Transaction Records: Minimum 7 years (in accordance with international AML regulations).
• KYC Documents: 5 years after account closure.
• Gaming Activity Logs: 3 years.
• Support conversations: 2 years.
• Cookie Information: Up to 13 months.

08 Your Rights

As a 11111bat user, you have several important rights regarding your own personal information:

• Right to Access: You can find out exactly what information we hold about you.
• Right to correction: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data in certain circumstances (except where retention is required by law).
• Right to Restrict Processing: You may request that the use of your data be restricted in specific cases.
• Right to Object: You may request to opt out of marketing communications.
• Right to Data Portability: In certain circumstances, you may request a copy of your data in a machine-readable format.

To exercise these rights, email our support team at: [email protected]. All requests will be responded to within 30 days of receipt.

09 Security Measures

11111bat applies a multi-layered security framework to protect your information. These measures are aligned with international standards:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
• Firewall & DDoS Protection: To prevent unauthorized access and attacks.
• Regular Security Audits: Periodic penetration testing conducted by third parties.
• Staff Training: Only authorized personnel are permitted to access user data.
• Data Backup: Regular encrypted backups are maintained to prevent data loss in the event of server failure.

11 Contact

For any questions, complaints, or data requests regarding our Privacy Policy, please contact our dedicated Data Protection Team:

• Email: [email protected]
• Support: Via the platform's live chat system
• Response time: Within a maximum of 72 business hours

We take every request seriously and are committed to resolving it in a timely manner. Thank you for trusting 11111bat's Privacy Policy.